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Verisk Health offers support to current clients and partners through our products, and by email and phone. We understand that software takes time to learn, and that you may at times need guidance from an expert to get the most out of your healthcare data.

Support for Sightlines™ Enterprise Analytics (formerly VHIP):

Our fully enabled customer support site is available to clients once they have logged into the Enterprise Analytics application. You may also email or call our help desk at 866-269-0238.

Support for Sightlines™ Medical Intelligence (formerly Explorer):

Log in to our secure client site for Sightlines Medical Intelligence information. Customers experiencing login problems can email us at .

For additional support, please contact your dedicated operations team or our help desk at 866-269-0238.

Support for Sightlines™ DxCG Risk Solutions:

For day-to-day support and questions, please email .

Support for Sightlines™ Performance Measurement (formerly TierMed):

Support requests can be sent to our qualified support staff at .

Please include the following information within your message:

  • Product or service for which you are requesting support
  • Version and Build Number
  • Complete description of the issue, including examples

You may also request support via our Web Portal application, in the Support and Training section. Customers with a phone support plan may speak with a support specialist between 8 a.m. and 5 p.m. central time from Monday through Friday (excluding holidays) by calling us at 952-368-9970.

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Key Resources
White Papers
White Papers

View research on a variety of topics related to risk-assessment.

Key Resources

SUPPORT FOR

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Verisk Health is a member of the
Verisk Analytics Family of Companies.

© 2012 by Verisk Health, Inc.
All rights reserved.

Verisk Health is the leading independent provider of risk assessment and predictive modeling to the global healthcare industry. The future of healthcare is evolving. Knowing and properly managing your healthcare risk is a crucial component to any successful cost containment strategy.
Commercial, government and non-profit organizations use our technology and expertise to analyze their healthcare data in order to gain a deeper understanding of their financial and clinical risk. This knowledge can then be applied to help contain costs and improve outcomes for individuals and populations.

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