Privacy Policy

Verisk Health has created this statement in order to disclose our information gathering and dissemination practices for this Web site, www.veriskhealth.com. Questions regarding this statement should be directed to the Verisk Health site coordinator by emailing info@veriskhealth.com or writing to us at the following address:

Verisk Health
201 Jones Road, 4th Floor, Waltham, Massachusetts 02451
Phone: 866-292-6971 - Fax: 781-478-0217

Verisk Health is the sole owner of the information it gathers on its site. Verisk Health will not share any of your information with any outside party without your explicit consent unless we are required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, cooperate with law enforcement agencies, or comply with a legal process served on our Web site.

Information that is Collected and How it is Used

We use email links and Web-based forms located on the Contact page and other areas of the site to allow you to contact us directly with any questions or comments you may have. We read every message sent in and try to reply promptly to everyone. This information is used to respond directly to your questions or comments. We may also file your comments to improve the site and our services, or review and discard the information. Your personal information is never shared with third parties without your explicit permission.

Logged Files and Cookies

The Verisk Health Web site logs IP addresses and browser types, and uses HTTP cookies for systems administration purposes. These logs will be analyzed to constantly improve the value of the materials available on the Web site. We do not link IP addresses to anything personally identifiable. This means that a user's session will be tracked, but the user will be anonymous.

Security

Protecting your privacy and your information is a top priority at Verisk Health. We have taken careful measures to prevent the loss, misuse and alteration of your information. Once we receive information that is entered into our Web site, it is stored behind a firewall. All Verisk Health employees are aware of our privacy and security policies. Your information is only accessible to those employees who need it in order to perform their jobs.

This privacy policy statement was last updated on 5/14/05.

HIPAA Policy

Notice Effective Date: April 14, 2003


THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO
THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

This Notice of Privacy Practices applies to the healthcare components of Verisk Health

Contact Information

If you have any questions about this notice, please contact the Privacy Officer, Verisk Health, 201 Jones Road, 4th Floor, Waltham, Massachusetts 02451,
telephone: 781-693-3700, E-mail address: security@veriskhealth.com.

Our Pledge

We understand that information about you and your health is personal and we are committed to protecting this information. A record of your protected
health information (PHI) is maintained at Verisk Health in order to provide your health plan or administrator with quality services and to comply with certain
legal requirements. This notice applies to the record of your PHI maintained by Verisk Health.

This notice will tell you how we may use and disclose your health information. It also describes your rights and certain obligations we have regarding the
use and disclosure of this information.

How We Use Your Information

The following categories describe different ways that we may use and disclose health information. For each category we will explain what we mean and in
some instances provide an example. Not every use or disclosure will be listed. However, all of the ways we are permitted to use and disclose health information
will fall within one of the following categories.


Healthcare Operations

We may use and disclose your health information for operational purposes for use by Verisk Health staff to fulfill contractual obligations with your health
plan or administrator. For example, your health information may be used by our staff to assess the performance of vendors contracted by your plan or
administrator. Also, your information could be used to measure medical quality and outcomes and to determine how your health plan or administrator may
continually improve the quality and effectiveness of the services they provide. At times, we may remove identifiers from your health information so others
may use the anonymous information to study healthcare delivery.

As Required by Law

We will disclose your health information when required to do so by federal, state or local law.
To Avert a Serious Threat to Health or Safety:

We will disclose medical information about you when necessary to prevent a serious threat to your health and safety or the health and safety of another
person or the general public.

Government

If you are a member of the armed forces, we may disclose your health information as required by military command authorities. We may release your
health information to authorized federal officials for national security activities authorized by law.

Public Health Risks

We may disclose your health information for a number of public health activities. These include disclosures:

To prevent or control disease, injury or disability;
To report births and deaths;
To report child abuse or neglect;
To report adverse events, product defects or problems, to track products, to notify patients of product recalls, and to conduct post-marketing surveillance
as required by the Food and Drug Administration;
To notify your employer under limited circumstances related primarily to workplace injury or illness or medical surveillance;
To notify a person who may have been exposed to a disease or who may be at risk for contracting or spreading a disease or condition; and
To notify the appropriate government authority if we believe a patient has been the victim of abuse, neglect or domestic violence.

Health Oversight

We may disclose your health information to a health oversight agency for health oversight activities authorized by law, which may include audits, investigations, inspections and licensure. These activities are necessary for the government to monitor the healthcare system, government programs and compliance with civil rights laws.

Lawsuits and Disputes

If you are involved in a lawsuit or a dispute, we may disclose your health information in response to a court or administrative order. We may also disclose your health information in response to a subpoena, search warrant, discovery request or other lawful process by someone else involved in the dispute.

Law Enforcement

We may disclose your health information if asked to do so by a law enforcement official

To identify or locate a suspect, fugitive, material witness or missing person; About the victim of a crime if, under certain limited circumstances, we are unable to obtain the person's agreement; About a death if there is reason to believe it may be the result of criminal conduct; About criminal conduct at any of our facilities; and In emergency circumstances to report a crime, the location of the crime or victims, or the identity, description or location of the person who committed the crime. Coroners/Medical Examiners/Funeral Directors We may disclose your health information to a coroner, medical examiner or funeral director to assist them in performing their duties.

Other Uses or Disclosers

Uses or disclosures of your health information other than those identified in this notice will be made only with your written authorization. You may revoke that authorization at any time.

Your Health Information Rights

You have the following rights regarding your health information:

To request restrictions/limitations on certain uses and disclosures of your health information. However, Verisk Health is not required to agree to such a request; To request that we communicate with you about health matters in a certain way. For example, you can ask that we only contact you at work or by mail; To inspect and obtain a copy of your health record; To receive a paper copy of this notice in addition to viewing it on our Web site at www.veriskhealth.com To request an amendment of incorrect or incomplete information in your health record; All requests must be submitted in writing. Verisk Health has the right to refer you to your health plan or administrator to comply with these requests.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with Verisk Health or with the Secretary of the Department of Health and Human Services. All complaints must be submitted in writing. Verisk Health will investigate all complaints promptly and thoroughly. You will not be retaliated against for filing a complaint.

Our Obligation to You

Verisk Health will:

Maintain the privacy of your health information; Provide you with this notice of its legal duties and privacy practices with respect to your health information; Abide by the terms of this notice; Notify you if we are unable to agree to a requested restriction on how your health information is used or disclosed; Accommodate reasonable requests you may make to communicate health information as requested; and Obtain your written authorization to use or disclose your health information for reasons other than those listed above and permitted by law.

Changes to this Notice

We reserve the right to change this notice and its practices. We reserve the right to make the revised or changed notice effective for medical information we already have about you as well as any information we receive in the future. We will post a copy of the current notice on our Web site at www.veriskhealth.com.